Terms & Conditions
1. The Unlimited Data plans provided by Rmax shall apply only to the Residential plans and shall not apply to Enterprises plans.
2. The Unlimited Data plans are only for personal use of the subscriber and cannot be used for any commercial purposes.
3. Any misuse/ fraudulent use/ unauthorised telemarketing and commercial use of the Broadband connectivity by the subscriber, Rmax reserves its right to discontinue the connection altogether for any set of Subscriber/s as Rmax may deem fit.
4. Rmax encourages responsible use of unlimited data by each of its subscribers. Rmax believes that even when a subscriber chooses to use the unlimited plans extensively he or she may not be able to consume the maximum data limit of 3300 GB per month or above as per the tariff plan subscribed (hereinafter referred as “Maximum Data Limit”). Any such usage over and above said Maximum Data Limit will be treated as abuse of Unlimited Data plans by the said subscriber.
5. Rmax reserves its rights to withdraw the plan benefits in case the subscriber exceeds the said Maximum Data limit without giving any prior notice. The said withdrawal of plan benefits for such subscriber is done to ensure optimal use of Rmax network, to avoid abuse of Unlimited Data benefits by any such subscriber and in the interest of all its subscribers.
6. Upon Subscriber reaching the Maximum data limit (as per the plan subscribed), Fair Usage Policy shall apply and the plan speeds will be throttled as mentioned in the respective plans until the next billing cycle.
7. Unutilized data if any will be forfeited at the end of every month and the same cannot be carried forward.
8. These Terms and Conditions shall be read along with the terms and conditions of the Customer application Form duly signed by the Subscriber
9. These Terms and Conditions shall constitute an agreement between Rmax and each customer and by subscribing to the unlimited data plan, you accept the same as binding upon you.
10. Any dispute or claim arising out of or in relation to the above Unlimited Data plans shall be submitted to exclusive jurisdiction of Courts at Thiruvallur alone.
11. All plans are available only for 3, 6 & 12 months.
OTT and IPTV Services
1.Introduction
Welcome to our Over-the-Top (OTT) and Internet Protocol Television (IPTV) services. These Terms and Conditions govern your use of our OTT and IPTV services. By accessing or using our services, you agree to comply with these terms. Please read them carefully.
2.Platform Compatibility
Our OTT/IPTV services are compatible with the following platforms:
OTT | IPTV |
Android Amazon Fire TV iOS WebOS | Android Amazon Fire Stick
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3.Pricing
The prices for our services are subject to change based on market conditions. Rmax reserve the right to modify our pricing at any time without any prior notice. Customers are highly recommended to check the latest pricing before subscribing to our services.
4.Third-Party Services
Rmax have partnered with third-party companies to provide our OTT and IPTV services. While we strive to ensure the best possible service, Rmax do not guarantee uptime or the uninterrupted availability of the services. Any issues related to service disruptions should be directed to the respective third-party service providers.
5.Content Quality
The quality of the content delivered through our services depends on various factors, including the specifications of your television and the speed of your internet connection. For optimal performance, especially when using Wi-Fi, ensure that your smart devices receive a 100% signal.
6.Limitation of Liability
We are not liable for any interruptions, delays, or discontinuation of the services due to factors beyond our control, including but not limited to third-party service issues, network problems, or changes in market conditions.
7.Changes to Terms and Conditions
Rmax reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Customers are highly recommended to review these terms regularly to stay informed of any updates.
8.Severability & Jurisdiction
If any of these terms and conditions are held to be invalid, illegal or unenforceable for any reason such provision shall stand severed from the other provisions hereof and the same shall not, in any manner, affect or impair any other provisions hereof. Any disputes shall be subject to the exclusive jurisdiction of the court/s situated in Thiruvallur or Chennai, Tamilnadu.
9.Contact Information
For any questions or concerns regarding the Terms and Conditions set out herein, please contact our customer support team.