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Support Center

How can we help you today? Check your network speed, browse our FAQs, or reach out to our 24/7 technical team.

Network Speed Test

Test your current download and upload speeds instantly.

For the most accurate results, please ensure no other heavy downloads are running while testing.

Frequently Asked Questions

My internet is running slow. What should I do?

First, please power off your router and keep it switched off for 5 minutes to allow the device to cool down completely. After 5 minutes, turn the router back on and wait for all indicator lights to become stable. Ensure you are within a good Wi-Fi signal range. You can also run a Speed Test using our tool above to check your connection performance. If you still face the issue, please unplug and reconnect the router power cable once, then test again. If the issue persists, please contact our 24/7 support line for further assistance.

How do I pay my Rmax bill online?

You can easily pay your bill by navigating to the "My Account" section on our website. We accept UPI, Credit/Debit cards, and Net Banking through our secure third-party payment gateways.

What happens if I exceed my data limit?

For our Unlimited residential plans, a massive Maximum Data Limit of 3300 GB per month applies. Upon reaching this limit, our Fair Usage Policy (FUP) kicks in, and your speeds will be throttled until the next billing cycle. Unutilized data does not carry forward.

Do you provide static IP addresses?

Yes, static IPs are available for our Enterprise Broadband, Leased Line, and Point-to-Point connections to ensure secure and seamless operations for your business servers and CCTV networks.